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Job Completion Survey

Reviewed By: Nathan N
Location: Decatur, Ga 30030, GA 30300

How was your experience with the first phone call to the company? 5 Stars5
How would you rate the quality of the installation and services provided? 5 Stars5
How was the cleanup process? 5 Stars5
How would you rate your overall experience with us? 5 Stars5
Comment I had a horrible basement flood in December 2018. I had had many such floods and I decided that I finally had to do something about this.

I called a number of companies to seek an appointment for an evaluation of my situation and an estimate on how much it would cost to fix it.

Harris promptly got back to me (only one other company returned my call) and we made an appointment.

The estimator soon came out and evaluated my basement troubles. Developing an estimate took a few days - longer than expected - because he wanted to share the unique aspects of the problem with the company's owner, Tim, so they could best figure out the ideal solutions. I was happy to wait a few days for them to have more time to really think about the problem and what would be best: better than some "one size fits all" fix that wouldn't fix my basement problems.

They determined what they thought would solve the problems, and that that it would be simpler (and more cost effective) than they originally thought.

I hired them (I eventually had one estimate from another company - they came out after a few months; their estimate was much higher, $-wise, and they wouldn't be able to start work for a few months anyway).

While there was a bit of a wait, given their other jobs, I got the work done quickly. Their employees were professional, and friendly, and really cared about doing great work.

In the course of the job, they realized that the original plan wouldn't work out in one way, and again decided on a cheaper, more "conservative" respond to the problem which saved me money.

All and all, I think Tim Harris and his crew really were just interested in solving my problems in a manner that would be effective and reliable, and at a fair price.

Oh, my basement used to be a horribly disgusting place - dirty and dank! After what they did, it's now nice!! We can store things down there and the kids even have a play space. So my house has gained a lot of workable space because of what they did. And it smells better too!

My only regret here is that I didn't know of them 10 years ago! If I had known about them then, I would have had a lot less frustration and expense along the way!
Overall Rating 5 Stars

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Healthy Basement & Healthy Crawl Space Certificate

Our high standard of quality ensures a healthy basement with a Nationally Backed Warranty.

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What does a Healthy Basement Mean?

The Healthy Basement Certificate is about maintaining a basement that promotes a healthy indoor living environment. Air pollutants, excessive moisture and water entering the basement can produce dangerous living conditions which may lead to serious health risks.

Healthy Basement Certificate Services

A criteria for a Healthy Basement Certificate has been established for each level of protection.

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Your Local Basement and Crawl Space Health Experts

Harris Waterproofing & Construction, Inc. is a family owned and operated business, Harris Waterproofing & Construction has been providing affordable basement and crawl space waterproofing since 1989.


Contact No: 770-282-8212

Address: Harris Waterproofing & Construction

510 Plantation Park Drive, Bldg. A
Loganville, GA 30052

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